The RELX Infinity is widely regarded as one of the most user-friendly and sophisticated closed-pod systems on the market. Designed with “SuperSmooth” technology and a leak-resistant maze coil, it offers a premium experience for both beginners and seasoned vapers.+1
However, to get the most out of your device—ensuring it lasts for its full intended lifespan while delivering the best flavor—it is important to understand the nuances of its operation, maintenance, and troubleshooting.
1. Getting Started: The Initial Setup
One of the primary benefits of the RELX Infinity is its “plug-and-play” design. There are no buttons to press, screens to navigate, or wattages to adjust.+1
Unboxing and Preparation
- Remove the Pod: Take the RELX Pod Pro out of its individual blister pack.
- Pull the Silicone Plugs: You will notice a silicone plug at the top (mouthpiece) and a small silicone strip or cap at the bottom (connection points). Crucial: You must remove both. These plugs are designed to prevent leaking and oxidation during shipping; leaving them on will prevent the device from firing or lead to a “dry hit.”
- Insert the Pod: Slide the pod into the top of the Infinity device. The magnets will pull it into place with a satisfying “click.”+1
- Haptic Feedback: The device will vibrate briefly once the pod is seated correctly, confirming that the electrical circuit is closed and the device is ready to use.
The First Draw
The RELX Infinity is draw-activated. To vape:
- Place the mouthpiece between your lips.
- Inhale gently and steadily.
- Pro Tip: Avoid “double-puffing” or aggressive, sharp inhales immediately. A slow, 2-to-3-second draw allows the ceramic atomizer to heat the e-liquid evenly, providing a smoother throat hit.
2. Understanding the Smart LED Indicator
The circular LED light on the front of the Infinity isn’t just for show; it is your primary communication tool with the device.
| Light Pattern | Meaning | Action Required |
| Solid White (while inhaling) | Normal operation. | Enjoy your vape. |
| Flickering/Pulsing White | Device is charging. | Leave it plugged in. |
| Solid White (while plugged in) | Fully charged. | Unplug from the cable. |
| Slow Red Flash | Low battery (below 10%). | Find a charger soon. |
| Red Flash (10 times) | Battery is depleted. | Device will not fire; charge immediately. |
| Flash (3 times) | Protection Mode triggered. | See “Troubleshooting” below. |
3. Advanced Features: Smart Pace & Haptic Alerts
The RELX Infinity includes a “Smart Pace” vibration alert to help users monitor their nicotine intake.
- The 15-Puff Alert: If you take 15 puffs within a 15-minute window, the device will vibrate once.
- Why? 15 puffs is roughly equivalent to the amount of nicotine delivered by one traditional combustible cigarette. This feature is an excellent tool for those using vaping as a cessation aid, providing a physical “reminder” of their usage levels.
4. Charging and Battery Maintenance
The Infinity features a 380mAh battery designed to last an average user roughly a full day. It offers two ways to charge:+1
Type-C Fast Charging
The port at the bottom of the device is a standard USB-C port.
- Charging Time: It typically takes 45 to 60 minutes to reach 100%.
- Safety: Always use the provided cable or a high-quality equivalent. Avoid using “Ultra-Fast” laptop chargers (e.g., 65W+ blocks), as the high current can degrade the small internal battery over time. A standard phone wall adapter or a computer USB port is ideal.
Wireless Pogo-Pin Charging
You will notice two gold circles on either side of the Type-C port. These are pogo-pin connectors for the RELX Infinity Wireless Charging Case (sold separately).
- Simply slide the device into the case, and it will charge via contact. This is highly recommended for travelers or those who don’t want to carry cables.
5. Maintenance and Pod Care
Even though the Infinity is “leak-resistant,” it is not “leak-proof.” Proper maintenance ensures the device doesn’t fail due to liquid ingress.
Dealing with Condensation
Vapor that isn’t inhaled can settle back into liquid form inside the device. This is called condensation, not a leak.
- The Clean-Out: Once a day, or whenever you change pods, take a cotton swab or a rolled-up tissue and gently wipe the inside of the “well” (where the pod sits).
- The Blow-Out: If you hear a “gurgling” sound when you vape, remove the pod, wrap a tissue around the bottom, and blow firmly through the mouthpiece. This clears any excess liquid trapped in the internal “maze” of the pod.
Proper Storage
- Keep it Upright: Storing your RELX on its side or upside down for long periods can cause the e-liquid to move away from the ceramic wick, leading to a “burnt hit.”
- Temperature Control: Never leave your device in a hot car. Heat thins the e-liquid, making it much more likely to leak through the seals and into the battery electronics.
6. Troubleshooting Common Issues
Issue: The device isn’t producing vapor (Flashing 3 times)
This usually indicates a connection error or a short-circuit protection trigger.
- Solution: Remove the pod and check the two gold contact pins inside the device. If there is e-liquid or dust on them, the connection will fail. Wipe them clean with a dry cloth. Re-insert the pod. If it still flashes, try a different pod to see if the first one was a “dud.”
Issue: A burnt or “plastic” taste
This happens when the ceramic coil is dry.
- Solution: Check the e-liquid level. RELX pods are translucent, so you can see the juice. If it is below the internal “wicking” holes, stop using it immediately. If the pod is full but tastes burnt, let it sit upright for 5 minutes to allow the liquid to saturate the coil.+1
Issue: Inhaling e-liquid into your mouth
This is usually caused by drawing too hard.
- Solution: The Infinity is not a “cloud chaser” device. If you pull too forcefully, you create a vacuum that sucks liquid into the airflow chimney. Lighten your draw—sip it like a hot cup of tea rather than a thick milkshake
