RELX devices are widely known for their sleek design, smooth performance, and ease of use. However, like any electronic device, they can sometimes develop issues such as not hitting, weak vapor, leaking pods, or charging problems. The good news is that most of these problems are easy to fix at home with simple troubleshooting steps.
This guide covers common RELX device problems and how to fix them, along with helpful tips to prevent future issues.
Understanding How RELX Devices Work
A RELX device (such as RELX Infinity Device or RELX Essential Device) works using a simple system:
- A battery powers the device
- A pod (cartridge) contains e-liquid and a coil
- When you inhale, the device automatically activates (draw-activated system)
If any part of this system fails—battery, pod, or connection—you may experience problems.
1. RELX Device Not Hitting (No Vapor)
Problem:
You inhale, but the device produces no vapor.
Causes:
- Poor connection between pod and device
- Dirty contacts
- Battery issue
Fix:
Step 1: Remove and reinsert the pod
Take out the pod and firmly place it back in. Make sure it sits properly.
Step 2: Clean the connectors
- Use a dry tissue or cotton swab
- Clean both the pod base and device contacts
- Even a small amount of dust or liquid can block connection
Step 3: Tap lightly
Gently tap the device to help improve contact if it’s slightly misaligned.
Step 4: Check battery level
If the device light blinks, it may need charging.
2. Weak Vapor or Low Performance
Problem:
The device works, but vapor is weak or flavor is dull.
Causes:
- Low battery
- Airflow blockage
- Old or faulty pod
Fix:
- Fully charge your device
- Take slow, steady puffs instead of short, quick ones
- Replace the pod if it’s old or nearly empty
Also, check if the airflow holes are blocked by dust or pocket lint.
3. Device Not Charging
Problem:
RELX device doesn’t charge or respond when plugged in.
Causes:
- Dirty charging port
- Faulty cable
- Battery issue
Fix:
Step 1: Clean charging port
- Use a dry cotton swab or toothpick
- Remove dust or debris carefully
Step 2: Use original cable
Always use the original RELX charging cable for best compatibility.
Step 3: Try another adapter
Sometimes the wall adapter is the issue.
Step 4: Check LED indicator
- No light = connection problem
- Blinking = charging in progress
4. Leaking RELX Pod
Problem:
E-liquid leaks into the device or mouth.
Causes:
- Temperature changes
- Damaged pod
- Overuse
Fix:
- Remove the pod and clean it thoroughly
- Wipe inside the device slot
- Avoid exposing the device to heat
Store your RELX upright to reduce leaking.
5. Burnt Taste
Problem:
The vapor tastes burnt or harsh.
Causes:
- Dry wick
- Empty pod
- Chain vaping
Fix:
- Let the device rest for a few minutes
- Avoid long, continuous puffs
- Replace the pod if the liquid is low
⚠️ Once a pod is burnt, it usually cannot be fully fixed.
6. Gurgling or Spitting
Problem:
You hear bubbling sounds or get liquid in your mouth.
Causes:
- Flooded coil
- Excess e-liquid
Fix:
- Remove the pod and gently tap it
- Blow lightly through the mouthpiece
- Take softer puffs
This helps clear excess liquid from the airflow system.
7. Pod Not Recognized
Problem:
The device doesn’t detect the pod.
Causes:
- Dirty contacts
- Faulty pod
- Magnet misalignment
Fix:
- Clean contacts carefully
- Try a different pod
- Ensure pod is properly aligned
If a new pod works, the old one is defective.
8. Airflow Issues
Problem:
Hard to inhale or airflow feels blocked.
Causes:
- Dust or lint
- Liquid buildup
Fix:
- Clean airflow holes
- Avoid carrying device in dirty pockets
- Keep mouthpiece clean
9. Device Overheating or Auto Shut-Off
Problem:
Device stops working suddenly or feels hot.
Causes:
- Continuous usage
- Internal safety protection
Fix:
- Let the device cool down
- Avoid chain vaping
- Use in moderate temperature conditions
RELX devices have built-in safety features that stop overheating.
Preventive Tips for RELX Devices
To keep your RELX device working smoothly:
1. Clean Regularly
- Clean pod contacts weekly
- Wipe any leaked liquid immediately
2. Store Properly
- Keep in a cool, dry place
- Avoid direct sunlight
3. Use Original Accessories
- Always use official chargers and pods
4. Avoid Overuse
- Take breaks between puffs
- Don’t chain vape continuously
5. Handle with Care
- Avoid dropping the device
- Don’t force pods into place
When to Replace Your RELX Device
Sometimes fixing isn’t enough. You should consider replacing your device if:
- It doesn’t charge at all
- No vapor even with new pods
- Internal damage after dropping
- Battery drains extremely fast
Pods, however, should be replaced regularly as they are disposable.
Conclusion
Fixing a RELX device is usually simple and involves cleaning, proper usage, and basic troubleshooting. Most problems—like no vapor, leaks, or weak hits—are caused by:
- Dirty connections
- Battery issues
- Worn-out pods
By following the steps in this guide, you can quickly identify and fix issues, ensuring a smooth and enjoyable experience
