RELX Infinity 2 Plus is one of the most advanced pod systems from RELX, offering adjustable power modes, improved airflow, and a sleek rechargeable design. While it is built for reliability, users may still encounter issues such as no vapor, charging problems, leaking pods, or weak performance.
The good news is that most of these problems can be fixed quickly with simple troubleshooting steps. This guide covers all major issues and their solutions, helping you restore your device to optimal performance.
Understanding the RELX Infinity 2 Plus
Before fixing issues, it’s important to understand how the device works:
- It uses replaceable pods filled with e-liquid
- It has a built-in rechargeable battery
- It features draw-activated firing (no button needed to vape)
- It includes adjustable power modes (Eco, Smooth, Boost)
Any issue usually comes from one of three areas:
- Pod (cartridge)
- Battery
- Connection between pod and device
1. RELX Infinity 2 Plus Not Hitting (No Vapor)
Problem:
You inhale, but no vapor is produced.
Causes:
- Pod not properly connected
- Dirty contact points
- Device not powered or battery drained
Fix:
Step 1: Reinsert the pod
Remove the pod and insert it again firmly. Make sure it sits correctly and aligns with the magnetic connectors.
Step 2: Clean the contacts
- Use a dry cotton swab or tissue
- Clean both the pod base and inside the device
- Even a small amount of dust or liquid can block the connection
Step 3: Check battery level
If the LED indicator blinks or does not light up, charge the device.
Step 4: Try another pod
Sometimes the issue is a faulty pod rather than the device itself.
2. Weak Vapor or Poor Flavor
Problem:
The device produces vapor, but it feels weak or flavor is dull.
Causes:
- Low battery
- Incorrect power mode
- Old or nearly empty pod
Fix:
- Switch to Boost Mode for stronger vapor
- Fully charge the device
- Replace the pod if flavor is fading
Also, take slow and steady puffs instead of quick inhales for better performance.
3. Device Not Charging
Problem:
The RELX Infinity 2 Plus doesn’t charge or respond when plugged in.
Causes:
- Dirty charging port
- Faulty cable or adapter
- Battery issue
Fix:
Step 1: Clean the charging port
- Use a toothpick or dry cotton swab
- Remove dust or lint carefully
Step 2: Use original charger
Always use the official RELX cable for proper charging.
Step 3: Try a different power source
Test another USB port or adapter.
Step 4: Check LED indicator
- Solid light = charging
- No light = connection issue
4. Leaking Pod
Problem:
E-liquid leaks into the device or mouth.
Causes:
- Temperature changes
- Damaged pod
- Excess pressure from frequent use
Fix:
- Remove the pod and wipe it clean
- Clean inside the device slot
- Store the device upright
- Avoid heat exposure
If leaking continues, replace the pod.
5. Burnt Taste
Problem:
The vapor tastes burnt or harsh.
Causes:
- Pod is nearly empty
- Wick is dry
- Chain vaping
Fix:
- Let the pod sit for a few minutes
- Avoid continuous long puffs
- Replace the pod if liquid is low
⚠️ Burnt pods usually cannot be repaired permanently.
6. Gurgling or Spitting
Problem:
You hear bubbling or get e-liquid in your mouth.
Causes:
- Flooded coil
- Excess liquid buildup
Fix:
- Remove the pod and tap it gently
- Blow lightly through the mouthpiece
- Take lighter puffs
This clears excess liquid from the airflow system.
7. Pod Not Recognized
Problem:
The device doesn’t detect the pod.
Causes:
- Dirty connectors
- Faulty pod
- Magnet misalignment
Fix:
- Clean all contact points
- Reinsert pod properly
- Try another pod
If a new pod works, the old one is defective.
8. Airflow Issues
Problem:
Hard to inhale or restricted airflow.
Causes:
- Dust or lint in airflow channels
- Liquid blockage
Fix:
- Clean airflow holes carefully
- Keep device away from dusty environments
- Store properly when not in use
9. Power Mode Not Working Properly
Problem:
Switching modes doesn’t change performance.
Causes:
- Device glitch
- Battery too low
Fix:
- Recharge the device fully
- Reset by disconnecting and reconnecting pod
- Cycle through modes again
10. Device Overheating or Auto Shut-Off
Problem:
Device becomes hot or stops working suddenly.
Causes:
- Continuous usage
- Internal safety protection
Fix:
- Let the device cool down
- Avoid chain vaping
- Use in moderate temperatures
RELX devices have built-in safety systems that automatically stop overheating.
Preventive Tips for RELX Infinity 2 Plus
To avoid problems and extend device life:
1. Clean Regularly
- Clean contacts weekly
- Remove leaked liquid immediately
2. Use Proper Charging
- Always use official cables
- Avoid overcharging
3. Store Correctly
- Keep in cool, dry place
- Avoid extreme heat or cold
4. Use Correct Power Mode
- Eco mode for battery saving
- Boost mode for stronger hits
5. Replace Pods on Time
- Don’t use empty or burnt pods
- Change pods when flavor drops
When to Replace the Device
Consider replacing your RELX Infinity 2 Plus if:
- It doesn’t charge at all
- No vapor even with new pods
- Battery drains extremely fast
- Physical damage after dropping
Pods should always be replaced regularly since they are disposable.
Conclusion
Fixing the RELX Infinity 2 Plus is usually simple and involves cleaning, proper handling, and basic troubleshooting. Most issues—such as no vapor, leaking, or weak performance—are caused by:
- Dirty connections
- Low battery
- Worn-out pods
By following this guide, you can quickly identify and fix problems, ensuring a smooth and consistent vaping experience. However, it’s important to recognize when a pod or device has reached the end of its life and needs replacement.
