The RELX Infinity Plus Kit is a popular pod system known for its sleek design, smooth draw, and reliable performance. However, like any electronic device, it can sometimes face issues such as not charging, weak vapor, leakage, or connection problems.
The good news is that most of these problems are easy to fix at home without needing professional help. This guide will walk you through common issues and step-by-step solutions so you can get your device working perfectly again.
Common Problems with RELX Infinity Plus
Before fixing, it’s important to identify what’s wrong. The most common issues include:
- Device not charging
- No vapor or weak hits
- Blinking light issues
- Pod not detected
- Leaking pod
- Burnt taste
- Poor airflow
Each of these problems has different causes, so let’s break them down one by one.
1. Device Not Charging
🔍 Possible Causes
- Dirty charging port
- Faulty cable or adapter
- Battery issues
- Water or dust inside the port
✅ How to Fix
Step 1: Check the Cable
Try using a different USB cable or adapter. Sometimes the issue is not the device but the charger.
Step 2: Clean the Charging Port
Dust and lint can block charging. Use a toothpick or soft brush to gently clean the port. Avoid using metal objects.
Step 3: Inspect the Charging Pins
If the pins inside the port look bent or damaged, charging may fail.
Step 4: Try Another Power Source
Plug into a different outlet or USB port.
Step 5: Let It Cool Down
If the device overheats, it may temporarily stop charging. Let it rest for 10–15 minutes.
2. No Vapor or Weak Hits
Possible Causes
- Low battery
- Empty or faulty pod
- Poor connection between pod and device
- Airflow blockage
✅ How to Fix
Step 1: Charge the Device
Low battery often results in weak vapor.
Step 2: Check the Pod
Make sure your pod still contains e-liquid. Replace it if empty.
Step 3: Reinsert the Pod
Remove the pod and firmly insert it again to ensure proper contact.
Step 4: Clean the Contact Points
Use a dry cotton swab to clean the metal connectors inside the device.
Step 5: Check Airflow
Make sure nothing is blocking the airflow holes.
3. Blinking Light Issues
The LED light on your RELX Infinity Plus communicates device status.
🔍 Common Signals
- Red light: Low battery
- White light blinking: Connection issue
- No light: Device not working
✅ How to Fix
- Red light: Charge the device
- Blinking white: Remove and reinsert the pod
- No light: Try charging or check battery health
If the light keeps blinking abnormally, it may indicate an internal fault.
4. Pod Not Detected
Possible Causes
- Dirty connectors
- Misaligned pod
- Damaged pod
✅ How to Fix
Step 1: Clean the Contacts
Use a dry cloth or cotton swab to clean both the pod base and device connectors.
Step 2: Reinsert the Pod Properly
Ensure it clicks into place securely.
Step 3: Try a New Pod
If the device still doesn’t detect it, the pod may be defective.
💧 5. Leaking Pod
Leaking is one of the most frustrating issues.
🔍 Possible Causes
- Damaged pod
- Temperature changes
- Overuse or long puffs
- Improper storage
✅ How to Fix
Step 1: Remove the Pod
Take it out and wipe any liquid inside the device.
Step 2: Clean the Device Interior
Use tissue or cotton to absorb excess liquid.
Step 3: Replace the Pod
If leakage continues, use a new pod.
Step 4: Avoid Overheating
Don’t leave the device in hot environments.
🔥 6. Burnt Taste
🔍 Possible Causes
- Empty pod
- Coil inside pod is burnt
- Chain vaping
✅ How to Fix
Step 1: Replace the Pod
Once burnt, the pod cannot be fixed.
Step 2: Take Breaks Between Puffs
Allow time for the wick to absorb liquid.
Step 3: Avoid Long Puffs
Short, steady puffs prevent overheating.
🌬️ 7. Airflow Problems
🔍 Possible Causes
- Blocked airflow holes
- Dust buildup
- Improper handling
✅ How to Fix
- Clean airflow vents with a soft brush
- Avoid covering airflow holes while using
- Store the device in a clean environment
🔧 General Maintenance Tips
Keeping your RELX Infinity Plus Kit in good condition reduces the chances of problems.
🧼 Regular Cleaning
- Clean contacts weekly
- Wipe pod area to prevent buildup
🔋 Proper Charging
- Use original or high-quality cables
- Avoid overcharging overnight
🌡️ Safe Storage
- Keep away from extreme heat or cold
- Store upright to prevent leaks
🔄 Replace Pods Regularly
Old pods can cause multiple issues, including poor flavor and leakage.
⚠️ When to Replace the Device
Sometimes fixing isn’t enough. You may need a new device if:
- Battery no longer holds charge
- Device doesn’t turn on at all
- Internal components are damaged
- Frequent issues continue even after fixes
❓ FAQ
Q1: Why is my RELX Infinity Plus not hitting?
It could be due to low battery, poor pod connection, or a faulty pod.
Q2: How do I know if my pod is empty?
You’ll notice weak vapor or a burnt taste.
Q3: Can I wash the device with water?
No, never use water. Always clean with dry materials.
Q4: Why does my device blink white?
It usually means a connection issue between the pod and device.
Q5: How long does the battery last?
Typically a full day depending on usage.
🔚 Conclusion
The RELX Infinity Plus Kit is a reliable and user-friendly device, but occasional issues are normal with regular use. The good news is that most problems—whether it’s charging, vapor production, or leakage—can be fixed بسهولة with simple troubleshooting steps.
By following proper maintenance, cleaning regularly, and using high-quality pods, you can extend the life of your device and enjoy a smooth vaping experience every time.